Gladstone Tech Support Vision
Our vision is to build a professional IT services business to support small to medium business as they navigate the often confusing, and overwhelming landscape of keeping pace with information technology in their business. Our commitment is to be fair, honest and authentic in all our dealings with customers and vendors. We have the experience, knowledge and skills to support you with your information technology issues, and if we don’t, we’ll be transparent and let you know.
Owner Profile – Asher Roby
When I completed my Bach. Information Technology in 2004, Google Mail was still invite only and Nokia was still the number 1 mobile phone company. Twitter didn’t exist, and Instagram wouldn’t enter the scene for another 6 years. Computers were still shipping with floppy drives, and “The Cloud” was just a big fluffy thing in the sky that might or might not give us some rain. Since then, apart from a small stint cleaning in 2006, I’ve been in Technical Support roles, and always done odd jobs supporting home users and businesses with their IT needs.
My background includes:
- Desktop and server troubleshooting
- SharePoint development
- Powershell Scripting (helps to automate complex tasks)
- Web design / Web Hosting Support
- Microsoft server support
- Office 365 Apps
- MS Project Online
- SharePoint Workflows
- PowerApps
- PowerBI
- Excel & Data Analysis
- Teams
- Small Business Network support
- Configuring monitoring tools (Zabbix)
My Qualifications:
- Bachelor of IT
- PMI – Project Management Professional (PMP)